LEEDS, UK. 19th November, 2024 - Radar Healthcare continues to strengthen its partnership with Exemplar Health Care to revolutionise care quality through technology. This partnership highlights how Radar Healthcare’s intuitive platform enhances safe and positive living environments, streamlining processes into a central, unified platform for comprehensive data insights and oversight.
In interviews with Exemplar Health Care leaders, they shared how Radar Healthcare's implementation supports evidence-based decision-making, promotes a positive reporting culture, and significantly enhances outcomes, care and wellbeing.
Mark Henry, Head of Behavioural Support and Mental Health at Exemplar Health Care said: “Since implementing Radar Healthcare, we can provide support to the services much faster than before. For example, as a complex care provider, many of the people we support display behaviours of concern. Whereas before, we didn’t get central oversight of incidents, we now get real-time alerts and have access to data at our fingertips, so we can respond quicker, analyse trends and make evidence-based decisions. Using the data to reduce these incidents has significantly improved people’s quality of life.”
Since the partnership between Radar Healthcare and Exemplar Health Care began there have been several successes these include:
Improved Quality of Life for Residents: More immediate reporting has allowed quicker response, reducing severe incidents and positively impacting health and wellbeing.
Streamlined Incident Reporting and Data Collection: A 64% increase in incidents reported in FY24 compared to FY23. The simplified process replaced the old system that required several paper forms per incident.
Real-Time Tracking for Immediate Action: Over 1 million care interactions monitored annually, enabling prompt responses and improved support.
Notable Reduction in Physical Aggression and Restraint Incidents: Achieved a 50% year-on-year reduction in incidents requiring physical restraint and a decrease in related injuries.
Centralised Document Management: Ensured improved access to company policies through a system already embedded across the organisation.
Positive Staff Feedback: Frontline staff reported improved incident and complaint reporting processes.
In a series of interviews with leaders at Exemplar Health Care they highlight Radar Healthcare’s transformative impact.
Transforming Incident Management
Six years ago, Exemplar Health Care moved from a paper-based system to Radar Healthcare, simplifying processes and providing access to data that’s significantly reduced the risk of harm. Helen Baxendale, Clinical Director, stated, “complaints and compliments, now reported organisation-wide, bring positive affirmations to executive and board meetings.”
Benefits of Digitising Health and Safety Audit Processes
James Haggarty, Head of Health and Safety praised the digitisation efforts, saying, “our health and safety audit objectives have been met and exceeded, with the new system much easier to navigate.”
Real-Time Data at Your Fingertips
Mark Henry, Head of Behavioural Support and Mental Health emphasised the benefits of quick information access, “the biggest benefit is the speed of information. Previously, collating paper records took weeks; now, it’s just three clicks.”
Streamlining Compliance with Ease
Jenna Wood, Head of Marketing, explained the choice of Radar Healthcare's Document Management System for its extensive functionality, “allowing centralised policy management and easy access to the most up-to-date documentation, with clear version control and the ability to track whether colleagues have read and accepted updates.”
Celebrating Success
Helen Baxendale, Clinical Director concluded, “the investment into Radar Healthcare is totally justified.” James Haggarty, Head of Health and Safety added, “Radar Healthcare is the platform for a healthcare organisation.”
For more information about this partnership, please contact: Justine Abson, Head of Marketing at Radar Healthcare.
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