Lawson AutoTech Enhances Customer Experience with Courtesy Car Service

STIRLINGSHIRE, UK. December 20th, 2024 - Lawson AutoTech, a premier auto repair, service, and MOT garage located in Larbert, Stirlingshire, is delighted to announce a new service enhancement. Customers can now enjoy the convenience of a courtesy car while their vehicle is being serviced or repaired at the garage. This latest offering underscores Lawson AutoTech’s commitment to providing exceptional service and convenience to its clients.

Lawson AutoTech has built a stellar reputation for its highly trained, reliable technicians and outstanding customer service. The management is dedicated to continual improvement to ensure they remain the best service and car repair garage in Larbert. Their ambitious goal is to expand further and become the go-to destination for repairs, servicing, and MOT tests throughout the Falkirk and Stirlingshire areas.

To maintain their high standards, Lawson AutoTech’s technicians undergo regular training to stay abreast of the latest technological advancements. The garage is HEVRA-approved for working on electric and hybrid vehicles, accredited members of the DPF Doctor network, and authorised to conduct Class 4, 5, and 7 MOT tests. This ensures that they can handle a wide range of vehicles and provide expert service.

In addition to the new courtesy car service, Lawson AutoTech has also updated its website to include an easy-to-use online booking system. Barry, the owner of Lawson AutoTech, explains, “Many of our customers love the new online booking system, but I wanted to do more. My passion might be making cars perform at their best, but I fully understand that customers want great service too. If we want to attract customers from further afield, we need to make it easy for them to leave their car and get to work, so I have invested in three courtesy cars.”

While Lawson AutoTech always welcomes new customers, their primary focus is on fostering long-term relationships that span the ownership of multiple vehicles. This can only happen if every customer is completely satisfied with the work done, the cost, and the service received. By investing in customer facilities and service, they aim to maintain high levels of customer satisfaction and loyalty.

Lawson AutoTech’s services are not limited to individual car owners. They also cater to local businesses and car dealerships, further demonstrating their technicians' capabilities, trustworthiness, and high level of training. The trust placed in them by car dealerships is a testament to their expertise and reliability.

Customers wishing to utilise the courtesy car service can easily do so by ticking the appropriate box when making an online booking, or by contacting the garage via phone or email.

Lawson AutoTech continues to set the standard for automotive service in the Larbert area, combining technical expertise with a customer-first approach. Their latest service enhancement is a testament to their ongoing commitment to excellence.